This privacy policy describes how SelectBlinds, LLC and its affiliates (collectively, “SelectBlinds,” “we,” “us,” or “our”) collect, use, share, and protect personal information on our mobile app, third-party mobile apps that operate our devices, and website (collectively, the “Platform”), or any other location where this policy is linked or posted, including offline collection. This privacy policy also tells you about your rights and choices with respect to your personal information, and how you can reach us to get answers to your questions.
We collect information about you in a variety of ways depending on how you interact with us and our Platform including:
The following provides examples of the type of information that we collect in a variety of contexts, how we use that information, who we share the information with, and information that may be shared for targeted advertising.
| Context | Types of Personal Information | Purpose/Use of Collecting Information |
|---|---|---|
Account Registration |
We collect your name and contact information, including email address, physical address, and phone number, when you create an account. We may also collect payment information when you use your account to make a purchase. We also collect information relating to the actions that you perform while logged into your account. When you sign in through third-party platforms, we collect profile information associated with that account. |
We use this information to administer and maintain your account, providing account related functionalities, enable you to make purchases, and communicate with you about your account or use of the Platform. |
Business-to-Business Information |
We collect the name, contact information, role, shipping and billing addresses, user preferences, and organization details of employees or other personnel of clients, partners, or other entities we work or interact with. |
We use this information to contact and communicate with our clients or partners concerning normal business administration and operation such as projects, services, and billing. |
Cookies (First-Party) |
We use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a website is viewed. “First-Party” cookies are those controlled by us. To learn more about the cookies we use and to manage your preferences, click here. Note that Global Privacy Control may interfere with our cookie tools. |
We use cookies for a number of reasons, such as:
|
Cookies (Third-Party) & Tracking |
We may place third-party technology on our website that collects analytics, records how you interact with our website, or allows us to participate in behavior-based advertising. The latter means that a third party uses tracking technology (e.g., a cookie) to collect information about your use of our website so that they can report analytics to us or provide advertising about products and services tailored to your interests. That third party might also collect information over time and across different websites in order to serve advertisements on our website or other websites, click here. Note that Global Privacy Control may interfere with our cookie tools. |
We use cookies for a number of reasons, such as:
|
Demographic Information |
We collect certain demographic information, such as your age, language preference, time zone, or location. |
We use this information to understand our users and provide tailored services. |
Distance Information |
When users engage with our mobile app, we collect their location from the GPS, Wi-Fi, Bluetooth, and/or cellular technology in the device to determine the location and distance related to our services. |
We use this information to understand our users and providing tailored services. We also use this information to enable your use of certain features of the products. In some contexts, our use is also based upon consent to provide us with geolocation information. |
Email Interconnectivity |
If you receive email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains. |
We use this information to understand how you interact with our communications to you. |
Inquiries, Comments, Feedback, and Support |
If you contact us, we will collect your name and contact information, as well as any other content that you send to us, to reply. |
We use this information to receive, and act upon, your feedback or issues and following up on your comments, reviews, inquiries, and other requests. |
Mailing List |
When you sign up for one of our mailing lists we collect your email address or postal address. |
We share information about our products and services with individuals that consent to receive such information. |
Mobile Devices and Applications |
We collect information from mobile devices such as unique identifying information broadcast from your device when visiting our website or using our mobile app. We may also collect account login credentials and your IP address for connectivity, as well as geolocation data when enabled. |
We use this information to identify unique users, and to understand how users interact with us on their mobile devices. |
Partner Promotion |
We collect information that is provided as part of a co-branded promotion with another company. |
We use this information to fulfill our promotions. |
Surveys |
When you participate in a survey, we collect information that you provide through the survey. If the survey is issued by a third party, the third party’s privacy policy applies to the collection, use, and disclosure of your information. |
We use this information to understand your opinions and collect information relevant to us. To the extent the survey is provided by a third party, that third party decides the purpose of collection. |
Website Interactions and Logs |
We use technology to monitor how you interact with our website and mobile app. This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors. |
We use this information to understand how you interact with our website and mobile apps to improve them, and to understand your preferences and interests. We also detect and prevent fraud with this information. |
In addition to the purposes and uses described above, we use information in the following ways:
To the extent we maintain and use personal information in a deidentified form, we will not attempt to reidentify the information, except for the purpose of determining whether our deidentification processes satisfy our legal obligations.
In addition to the specific situations discussed elsewhere in this privacy policy, we may disclose personal information in the following situations.
Some jurisdictions, including but not limited to Delaware, give you a right to make the following choices regarding your personal information, and we honor those rights when required by law:
Please note, not all of the rights described above are absolute, and they do not apply in all circumstances. In some cases, we may limit or deny your request because the law permits or requires us to do so, or if we are unable to adequately verify your identity. We will not discriminate against individuals who exercise their privacy rights under applicable law.
Submitting Requests
You may exercise the rights described above through our online portal or by contacting us as indicated in the “Contact Information” section below. If you disagree with our denial of a request, you may appeal our decision by contacting us with the subject line “Appeal.”
Note that, as required by law, we will require you to prove your identity. We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name or account information. We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to comply with your request subject to any limitations allowed under applicable law. If you are not satisfied with our response, you may appeal our decision by
In some circumstances, you may designate an authorized agent to submit requests to exercise certain privacy rights on your behalf. If you are an authorized agent submitting a request on behalf of an individual, you must attach a copy of a completed Authorized Agent Designation Form (available via our request portal) indicating that you are able to act on another person’s behalf.
No method of transmission over the internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information.
If we are required by law to inform you of a breach to your personal information, we may notify you electronically, in writing, or by telephone, if permitted to do so by law. We will also inform the applicable regulatory and/or government bodies of a breach where required by law.
Some aspects of our website and mobile app permit you to create an account, and when you do, you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.
We retain your personal information for only as long as necessary to fulfil the purposes outlined in this privacy policy, including for the purposes of satisfying any legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we obtained the information, and whether we can achieve those purposes through other means, as well as applicable legal requirements.
Our Platform and related products and services are intended for consumers in the United States. Your information may be processed in a foreign country where privacy laws may be less stringent than the laws in your home country. This includes the United States, where we are based. By submitting personal information to us you agree to the transfer, storage and processing of your information in a country other than your country of residence including, but not necessarily limited to, the United States. If you would like more information concerning our attempts to apply the privacy principles applicable in one jurisdiction to data when it goes to another jurisdiction, you can contact us using the contact information below.
The Platform and products are not meant for anyone under the age of 13. If you are not at least 13 years old, then you must stop using the Platform immediately. If you are between 13 and 17 years old, then we may process some of your personal information with your consent as allowed under applicable law.If you are a parent or guardian and become aware that we have received personal data from a child under the age of 13, or a minor between the ages of 13 and 17 in states that require parental consent for data collection, please reach out to us at the contact information below so that we may delete the personal data. Where consent is required, we will do our best to inform you of the purposes and specific personal information to be collected at the time of collection and when we ask for your consent. However, please note, that in some circumstances, consent is not required. To withdraw your consent, please contact us using the information below or use the portal here.
For your convenience, we may provide links to websites and other third-party content or services that we do not own or operate. The websites and third-party content to which we link may have separate privacy notices or policies. Please note, we have no control over the privacy practices of websites or services that we do not own. We encourage you to review the privacy policies of any third-party website or application for details about such third party’s privacy practices.
We may change our privacy policy and practices over time. To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted personal information to us will generally govern that information unless we receive your consent to the new privacy policy. Our privacy policy includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified. If we make a material change to our privacy notice, we will attempt to notify you.
If you have any questions, comments, or complaints concerning our privacy practices, or if you need to access this privacy policy in an alternative format due to having a disability, please contact us at the appropriate address below. We will attempt to respond to your requests and to provide you with additional privacy-related information.
Toll Free Phone Number: 800-435-4978
Some laws, such as California Civil Code Sections 1798.115(c), 1798.130(a)(5)(c), 1798.130(c), and 1798.140, require that organizations disclose whether the following categories of personal information are shared with third parties. We do not knowingly sell the personal information of minors under 16 years of age. The information below indicates the categories of personal information we collect and transfer in a variety of contexts.
The following provides examples of the categories of personal information that we collect from you and how we use and disclose that information.
Identifiers
Such as name, postal address, phone number, unique personal identifier, online identifier, internet protocol (IP) address, device ID, email address, account name, signature, social security number, driver’s license number, passport number, or other similar identifiers. This information may be shared for behavioral advertising or processed for purposes of targeted advertising.
To Whom We Disclose Personal Information for Business Purposes:Financial Information
Such as bank account number, credit or debit card number, or other financial information.
To Whom We Disclose Personal Information for Business Purposes:Medical / Health Insurance Information
Such as information from a healthcare provider regarding an individual’s medical history, mental or physical condition, or treatment; an individual’s insurance policy number or subscriber identification number, any unique identifier used by a health insurer to identify the individual, or any information in the individual’s application and claims history.
To Whom We Disclose Personal Information for Business Purposes:Protected Characteristics
Such as race, gender, physical or mental disability, and religion.
To Whom We Disclose Personal Information for Business Purposes:Commercial Information
Such as information about products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
To Whom We Disclose Personal Information for Business Purposes:Network Activity Data
Internet or other electronic network activity information, such as browsing history, search history, and information regarding an individual’s interaction with an internet website, application, or advertisement.
To Whom We Disclose Personal Information for Business Purposes:Electronic And Sensory Data
Such as audio, electronic, visual, thermal, olfactory, or similar information (e.g., pictures, a recording of a customer service call, security video surveillance footage).
To Whom We Disclose Personal Information for Business Purposes:Professional / Employment Information
Such as occupation and professional references.
To Whom We Disclose Personal Information for Business Purposes:Education Information
Such as information contained in education records.
To Whom We Disclose Personal Information for Business Purposes:Inferences
Drawn from any of the information listed above to create a profile.
To Whom We Disclose Personal Information for Business Purposes:California law requires us to disclose the following additional information related to our privacy practices. If you are a California resident, the following privacy disclosures apply to you in addition to the rest of the privacy policy.
Effective Date: 7/25/2023 12:00:00 AM
Last Update: 4/7/2025 12:00:00 AM
