If there is a mistake, we’ll do everything possible to make it right!
GUARANTEED TO FIT – OR WE'LL FIX IT!
Here’s how it works.
*If there is a difference in price between the original product and the remake, you may incur an additional charge in the amount of the difference in price between the original product and the remake.
Tips for Measuring Windows
Pro Tip: Order one product to ensure all goes well, so you can measure and order the rest with confidence!
If you have any questions, call our Design Consultant Team, before placing your order. We’re here to help you get the perfect fit for every window, every time!
If there is a defect in a product’s material, workmanship or it was not made to the specifications you ordered, we promise to resolve the issue at no cost to you for up to 90 days from the date of purchase. We even pay for shipping!
And if you’re not happy with your custom covering for any other reason within the first 90 days – you don’t like the color, you need a different mount or lift style, changed your mind about a feature, etc. – we’ll remake that same product in the same size for the same great discount price you paid, plus give you an additional 10% off.
Please see our Returns page for more details.